Terms of Service
Effective: June 15, 2026
These Terms of Service ("Terms") govern your access to and use of Swoopen, an AI video-generation service operated by us ("Swoopen", "we", "us"). By creating an account, subscribing, or otherwise using the service, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the service.
011. Eligibility and account
You must be at least 13 years old (or the age of digital consent in your jurisdiction, e.g., 16 in many EU member states) to use Swoopen. If you are under the age of majority, you confirm that a parent or legal guardian has reviewed and accepted these Terms on your behalf. One person, one account; you are responsible for all activity on your account and for keeping your credentials confidential. You must provide accurate registration information and update it when it changes. We may refuse, suspend, or terminate accounts at our discretion when these Terms are violated, with notice and the reason where lawful.
022. Description of the service
Swoopen generates short videos from photos and/or text prompts you supply, by passing your inputs to upstream AI models. Output is best-effort: quality, fidelity, and runtime depend on inputs and upstream availability. We may add, remove, or change features at any time, and may impose generation limits, queue priorities, and content-safety filters. The service is offered "as available" and may be temporarily unavailable for maintenance or due to upstream provider issues.
033. Your content and license to us
You retain ownership of the photos and prompts you upload ("User Content") and of the videos we generate from them ("Output"). By using the service, you grant Swoopen a worldwide, non-exclusive, royalty-free, sublicensable license to host, store, reproduce, transmit, transcode, and display your User Content and Output solely as needed to operate, secure, and improve the service (including delivering Output to you, generating thumbnails, and complying with law). This license ends when you delete the content or close your account, except for residual copies in backups (rotated out within 90 days) and copies retained to comply with law. You represent and warrant that you have all rights needed to upload your User Content, and that it does not infringe any third-party right or violate any law.
044. AI-generated output: accuracy, IP, and labeling
AI Output is probabilistic and may be inaccurate, incomplete, or unexpectedly resemble third-party works. We make no warranty that Output is original, accurate, fit for any particular purpose, or non-infringing. You are solely responsible for reviewing Output before publishing or distributing it. We embed AI-disclosure metadata in Output and display an AI-generated notice on share pages, in accordance with applicable AI-transparency laws (including the EU AI Act and U.S. state requirements). Where Output is generated from your User Content, intellectual-property rights in the Output (to the extent any subsist) belong to you; where multiple users' content is involved, you receive only the rights you contributed. We claim no ownership of your Output.
055. Acceptable use
You will not use Swoopen to: (a) generate or upload child sexual abuse material (CSAM) — we automatically scan, block, and report any such attempt to the National Center for Missing & Exploited Children and equivalent authorities; (b) generate non-consensual sexual content, including "deepfakes" of real people, regardless of age; (c) impersonate real people in deceptive or harmful contexts (e.g., fraud, harassment, election interference); (d) generate content that incites violence, terrorism, hatred, or unlawful discrimination; (e) infringe copyright, trademark, publicity, or privacy rights, including uploading copyrighted photos you do not have the right to use; (f) circumvent content-safety filters, rate limits, or paywalls; (g) reverse-engineer the service, scrape it for unauthorized purposes, or use it to train competing AI models; (h) use the service for any illegal purpose or in violation of any applicable export-control, sanctions, or anti-money-laundering law. Violations result in immediate termination, forfeiture of unused credits, and possible referral to authorities.
066. Subscriptions, credits, and billing
Plus and Pro plans are auto-renewing subscriptions billed through Apple App Store, Google Play, or Stripe at the rate and frequency disclosed at purchase. Each billing period grants a fresh credit allotment used to generate videos; unused credits expire at the end of the period and are non-cumulative. Credits are non-transferable, non-refundable in cash, and cannot be redeemed outside the service. We may change pricing or credit allotments with at least 30 days' prior notice; price changes take effect at your next renewal. You may cancel any time before your next billing date through your store account; cancellation stops future charges, and access continues until the end of the paid period.
077. Refunds and free trials
Refunds for App Store and Google Play purchases are governed by the respective store's policy and must be requested through the store. For Stripe purchases, you may request a refund within 14 days of initial subscription if you are an EU/UK consumer who has not yet consumed credits, in accordance with applicable consumer-protection law. Free trials, where offered, automatically convert to a paid subscription unless canceled at least 24 hours before the trial ends; we will email you a reminder before conversion.
088. Intellectual property of Swoopen
The Swoopen name, logo, brand, app interface, code, design system, and all related intellectual property are owned by us or our licensors and are protected by copyright, trademark, trade-dress, and other laws. We grant you a personal, limited, revocable, non-exclusive, non-transferable license to use the service in accordance with these Terms. No other rights are granted by implication, estoppel, or otherwise. You will not remove, alter, or obscure any proprietary notices.
099. Third-party services
Swoopen integrates with third-party services (Apple, Google, Stripe, upstream AI providers, push-notification networks, etc.). Your use of those services is governed by their own terms and privacy policies; we are not responsible for their acts or omissions. We may discontinue any integration at any time without liability.
1010. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, ACCURACY OF AI-GENERATED OUTPUT, OR UNINTERRUPTED OPERATION. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES, IN WHICH CASE THIS DISCLAIMER APPLIES ONLY TO THE EXTENT PERMITTED.
1111. Limitation of liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, NEITHER SWOOPEN NOR ITS OFFICERS, EMPLOYEES, OR AGENTS WILL BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS, DATA, REPUTATION, OR GOODWILL, ARISING OUT OF OR RELATED TO THE SERVICE, EVEN IF ADVISED OF THE POSSIBILITY. OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATED TO THE SERVICE IN ANY 12-MONTH PERIOD IS CAPPED AT THE GREATER OF (A) THE FEES YOU PAID US IN THAT PERIOD OR (B) USD $100. THESE LIMITS DO NOT APPLY TO LIABILITY THAT CANNOT BE LIMITED BY LAW (E.G., GROSS NEGLIGENCE, FRAUD, OR DEATH OR PERSONAL INJURY CAUSED BY OUR NEGLIGENCE).
1212. Indemnification
You will defend, indemnify, and hold harmless Swoopen and its affiliates from any third-party claim, loss, or expense (including reasonable attorneys' fees) arising from (a) your User Content or Output, (b) your breach of these Terms, or (c) your violation of law or any third-party right. We will promptly notify you of the claim and reasonably cooperate at your expense; you may not settle any claim that imposes obligation on us without our prior written consent.
1313. Termination
You may terminate by deleting your account in the app at any time. We may terminate or suspend your access immediately, without notice, for material breach (e.g., violation of Acceptable Use), or with 30 days' notice for any other reason. Upon termination, your right to use the service ends; provisions that by their nature should survive (Sections 3 (license to retained content), 8 (IP), 10–12 (disclaimers, liability, indemnity), 14 (disputes)) will survive.
1414. Disputes, arbitration, and class-action waiver
Except where prohibited by law, any dispute arising out of or related to these Terms or the service will be resolved by binding individual arbitration administered by a recognized arbitral body in the seat of arbitration of our principal office, under the rules in force at the commencement of arbitration. The arbitrator will decide all issues, including arbitrability. You and Swoopen waive any right to a jury trial and to participate in a class action or representative proceeding. Either party may bring claims in small-claims court if eligible. EU/UK consumers retain any non-waivable rights to bring proceedings in their country of residence under their local consumer-protection law.
1515. Governing law
These Terms are governed by the laws of the jurisdiction in which Swoopen is incorporated, without regard to its conflict-of-laws rules, except that mandatory consumer-protection laws of your country of residence (where you are an EU/EEA, UK, or other consumer with non-waivable rights) also apply to the extent they grant you stronger protection.
1616. Changes to these terms
We may update these Terms from time to time. Material changes will be announced in-app and via email at least 14 days before they take effect; continuing to use Swoopen after that date constitutes acceptance. If you do not agree, you may cancel your subscription and delete your account before the effective date.
1717. Miscellaneous and contact
These Terms, together with our Privacy Policy, are the entire agreement between you and us regarding the service and supersede prior agreements. If any provision is held unenforceable, the remaining provisions remain in effect. Our failure to enforce a provision is not a waiver. You may not assign these Terms; we may assign them in connection with a merger, acquisition, or sale of assets. Notices to us: [email protected]. Notices to you: the email on your account or in-app notification.